Your welcome email is on the way.
This seems like a perfect opportunity to go over a few housekeeping items to make sure you actually get SHM newsletters, instead of having them disappear into one of those I-never-look-at-those-emails Spam, Promotions, or Social folders.
If you’re reading on Gmail: Drag and drop us into your Primary folder (if you’re on your phone, click the three dots in the top right corner and hit “move to” then “primary").
If you’re reading on Apple Mail: Click the SHM email address and hit “add to VIPs.”I
If you’re reading on Outlook: Add our email address to your Safe Senders list by going to Settings → Mail → Junk email → Safe senders and domains.
No matter which email app you use: Add our email address to your contacts. And if one of our emails ever lands in Spam or Junk, mark it Not Spam or Not Junk.